Delete your cloud account in DutyNest
- Open DutyNest and choose More, then Account and sync.
- Sign in to the cloud account you want to remove.
- Choose Delete cloud account, enter DELETE ACCOUNT when asked and confirm the deletion.
This permanently deletes the DutyNest cloud account, its synced rota and household sharing. Local records remain on the device until you delete them separately.
If you cannot use the in-app control
Email denny@dutynest.co.uk from the email address used for the DutyNest account and ask for permanent cloud-account deletion. We may need to confirm ownership before processing the request.
Never send a password, rota backup, colleague names, workplace notes or payroll codes with the request.
Delete local DutyNest data
In DutyNest, choose More, then Data and privacy and use Delete all local data. This removes the records stored on that device. It does not delete a separate cloud account unless you also complete the cloud-account steps above.
Manage a store subscription
Deleting a cloud account, deleting local data or uninstalling DutyNest does not cancel an App Store or Google Play subscription. Manage or cancel the subscription in the store account that made the purchase.
What the cloud deletion covers
The cloud account and associated synced data are permanently removed. The separate local database stays on the device until you delete it, and records retained by Apple or Google are controlled by the relevant store.
Read the Privacy Policy for the full description of local, subscription and optional Sync processing.